A branded assistant that answers every client on WhatsApp instantly — books appointments, handles product & order enquiries, qualifies leads, and passes the real ones straight to your team. In English and Arabic, 24/7.
A product enquiry answered with photos and price, an appointment booked and calendar-synced, a midnight lead handled in Arabic, a VIP passed to a human, and a live order arranged for delivery — all on WhatsApp, automatically.
Voiced in the same assistant voice used across azizsaif.com. Plays automatically (muted) — tap for sound.
The concierge sits on your existing WhatsApp line. It reads each incoming message, understands intent, and replies in your brand voice — sharing products, prices and availability, offering appointment slots, or capturing a lead. The moment a conversation needs a human — a consultation, a VIP client, a custom order — it hands over cleanly to your team on duty, with the full chat history attached.
A message lands on your WhatsApp — from an ad, Instagram, or a saved contact.
It detects the intent: enquiry, booking, order status, or a VIP request — in English or Arabic.
Answers, sends the catalogue, offers slots, books the appointment, logs the lead in your system.
Anything high-value or delicate is escalated to your team with the chat and client details.
Every message gets an instant, on-brand reply — never a "we'll get back to you." The AI holds natural back-and-forth, remembers what was said earlier in the chat, greets returning clients by name, and knows when to stop and bring in a person. Tone, phrasing and do-not-say rules are all set by you.
It offers real open slots, books viewings, fittings and consultations, sends a confirmation with time, location and staff member, and fires reminders the day before. No-shows drop and your calendar stays clean — bookings sync to Google Calendar / your booking tool automatically.
Ask about an item, a size, a colour, a price or "what's new" and it answers from your live catalogue — sending photos, the lookbook link and availability. If a piece is in another size or coming next season, it says so and offers to notify the client or book a viewing.
Yes. It connects to what you already use — inventory / Shopify, your CRM or client sheet, Google Calendar, and email. Leads and conversations are logged automatically so nothing lives only inside one person's phone. If a tool has an API, we can wire it in.
Below are five real conversations, exactly as a client would see them on WhatsApp — here trained for a fashion showroom (Gemy Maalouf) as a sample use-case. Every reply is instant and on-brand. Red-name = the AI concierge. Grey-name = the client.
→ Enquiry answered, photos + price sent, and a fitting offered — in under 3 minutes, automatically.
→ Booked, named, calendar-synced, reminder scheduled — no staff involved.
→ A midnight lead in Arabic — captured, nurtured and booked while the showroom is closed.
→ High-value work is never left to a bot — it's flagged and handed to your team with everything they need.
→ Pulls live order status and arranges delivery — no calls, no waiting.
Built on the official Meta WhatsApp Cloud API — your number, your brand, fully compliant. If a system you use has an API, we can connect it.
Appointments are just the start. The same assistant is a full WhatsApp automation platform — the modern replacement for email marketing, missed calls and scattered spreadsheets. WhatsApp gets ~90%+ open rates and replies in minutes, where email gets archived. Here's the full toolkit.
Send approved template messages to thousands at once — new drops, offers, event invites, reminders. Your WhatsApp list outperforms any email newsletter.
A two-step builder: pick a template, target contacts by group, label, language or tag, then send now or schedule for later.
A live dashboard with real per-recipient numbers — total contacts, delivered, read, failed, expired, sent. No guessing what landed.
Build conversational journeys visually — menus, branches, buttons, media — no code. Change a flow in minutes, not a dev sprint.
Import/export XLSX, tag by segment, label, language and custom fields, and sync every lead and chat to your CRM automatically.
Buttons, lists, media and quick replies — rich, tap-friendly conversations that convert far better than walls of text.
One scan opens a chat with your business number — turn packaging, ads, receipts and storefront signage into live conversations.
Transactional messages done right — order updates, confirmations and one-time passwords, reliably delivered.
Share payment links and collect inside the chat, so a conversation closes without the client ever leaving WhatsApp.
Every enquiry from ads, QR, Instagram or a saved contact lands and is answered instantly.
It reads intent — booking, product, order, VIP — in English, Arabic or 30+ languages.
Good leads are scored and, when needed, handed to the right person with full context.
Books, confirms, sends links, collects payment — the action happens in the chat.
Reminders, re-engagement and broadcasts keep clients coming back automatically.
Want the full platform walkthrough — dashboards, campaigns and bot flows screen by screen? See the WhatsApp automation visual playbook →
We keep it simple: one discovery call, a fixed quote within 48 hours, then built and shipped. Here is what a typical concierge build covers.
| Phase | What you get | Timeline |
|---|---|---|
| 1 · Discovery | Free 30-min call — your flows, tone, catalogue, booking rules | Day 0 |
| 2 · Fixed quote | Clear scope & price, no surprises, no monthly lock-in | 48 hrs |
| 3 · Build | Concierge trained on your catalogue, EN + AR, integrations wired | Days |
| 4 · Go live + handover | Live on your number, staff panic-line, docs, first-week monitoring | Week 1 |
Note Exact price is quoted after the discovery call and depends on integrations. The first 30-minute call is always free.
I'll set up a live demo trained on a few of your products — you message it yourself and see exactly how it feels for your client.